Suggestions & Complaints
We aim to give a friendly and professional service to a
ll our patients. However, if you have any concerns about any aspect of our service, please let us know. Speak to whomever you feel most comfortable – your GP, our practice manager or our reception staff will be happy to help. In the majority of cases, concerns can be resolved quite easily.
However, if you feel we have not dealt with the issues you have raised as you would wish, you can write to the Complaints Manager at Cornwall Primary Care Trust PCT (address on the left).
Independent Complaints and Advocacy Service (ICAS)
Tel: Liskeard 01579 345193
NHS England PO Box 16738 Redditch B97 9PT or email firstname.lastname@example.org
Tel: 0300 311 22 33 - Mon to Fri 8am to 6pm