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Noticeboard

Out of Hours

For advice and treatment when our practice is closed, call NHS111 on 111.

For life threatening conditions call 999.

Online Consultations

We have recently launched a new online consultation service. This can be used to getadvice on conditions, or request advice from your doctor here at the surgery. Click HERE to access the system, or click the image on any page of this website.

Appointments

To book an appointment at Harris Memorial Surgery phone 01209 842449 and at Lanner phone 01209 218882.  Appointments can also be booked and cancelled on-line.  Please contact Reception on how to obtain password.

Cancelling your Appointment

If you are unable to attend an appointment with one of the doctors or nurses, please telephone or use the link at the bottom of this page to cancel your appointment.

Change in Prescription Charges

From 1st April 2017 the prescription charge will be £8.60.  Please see the prescriptions tab for further information.
Cryotherapy Clinic (Freezing Clinic for Warts and Verrucas), Steroid Injections, & Other Minor Surgical Procedures
We run a waiting list process for this service. Please contact the reception for more details.
New IT System
We have recently implemented a new IT system at the Practice. Please bear with us while we are training.

 

eConsultSuggestions & Complaints

We aim to give a friendly and professional service to a

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ll our patients. However, if you have any concerns about any aspect of our service, please let us know. Speak to whomever you feel most comfortable – your GP, our practice manager or our reception staff will be happy to help. In the majority of cases, concerns can be resolved quite easily.

However, if you feel we have not dealt with the issues you have raised as you would wish, you can write to the Complaints Manager at Cornwall Primary Care Trust PCT (address on the left).

Independent Complaints and Advocacy Service (ICAS)

Tel: Liskeard 01579 345193

NHS England PO Box 16738 Redditch B97 9PT or email england.contactus@nhs.net

Tel: 0300 311 22 33  - Mon to Fri 8am to 6pm

 
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