Welcome to Harris Memorial Surgery
To reduce risk to our patients and help reduce the spread of COVID-19 we have changed the way we work. All other GP practices in the UK have made similar changes. These changes will remain in place at least as long as the risk of COVID-19 remains.
All requests for an appointment with a doctor or nurse practitioner will first be "triaged" by our nurse practitioners and GPs. "Triaging" involves one of our clinicians phoning you back to assess your problem. Often we can resolve your problem over the phone, perhaps with the help of a video consultation, or we may ask you to come in to the surgery to be examined face-to-face.
If you are unwell with symptoms that could be COVID-19, but we still think we must see you face-to-face urgently, then we may arrange to see you in our "red zone". This is a separate room with its own access at the back of Harris Memorial Surgery.
If you are one of our dispensing patients and you are having trouble picking up a prescription from our surgery then we may be able to help with our delivery service, so please ask us about this.
Harris Memorial Surgery and Lanner Surgery. Our practice area is from east of Hayle, west to Mount Hawke and Perranwell and south to Leedstown and Stithians. Our team includes three GPs, Practice and Assistant Manager, along with a number of highly qualified Nursing Team members, as well as administrative, reception and dispensing staff.
We offer a full general practice service and run specialist clinics for children and pregnant women, diabetes, coronary heart disease and asthma sufferers and for patients needing minor surgery. We also offer an on-site dispensing service for entitled patients at both our practices.
We aim to treat all our patients promptly, courteously and in complete confidence. We feel it is important you know who you are speaking to, so our practice staff wear a name badge and identify themselves on the telephone. This website is for both existing patients and those considering registering with us. It tells you about our services, how to access them and some general information about how our practice operates.
Information for patients with disabilities:
"disAbility Cornwall and Isles of Scilly" has asked us to inform our patients that the DIAL advice line is open 9am to 5pm, Monday to Friday to anyone. Should you require any information, advice or be feeling a little isolated and in need of a chat, or perhaps in need of practical support such as shopping or collecting medication, we will endeavour to help. Our friendly and professional advisers are here to help and they will source the support you need.
Telephone : 01736 759500
Email : firstname.lastname@example.org
Summary Care Record
This practice uses the Summary Care Record. A Summary Care Record is an electronic record, which contains information about the medicines you take, allergies you suffer from and any bad reactions to medicines you have had. Having this information stored in one place makes it easier for healthcare staff to treat you in an emergency, or when your GP practice is closed.
More information on the Summary Care Record can be seen at: http://www.nhscarerecords.nhs.uk
(Site updated 15/07/2020)